Dispatch times
Orders placed before 4pm on a working day are usually packed the same evening. Anything after that, or over a weekend, goes out on the next working day.
Bridal sets and gift-wrapped orders can take an extra day because the note is written by hand and each piece is pouched separately.
Delivery estimates
Once the parcel is with the courier:
- Lahore — 1 to 2 working days
- Karachi, Islamabad, Rawalpindi, Faisalabad, Multan — 2 to 3 working days
- Everywhere else in Pakistan — 3 to 5 working days
Charges
Delivery is a flat Rs 250 anywhere in Pakistan, and free on orders over Rs 5,000 after any discount is applied.
Cash on delivery is available nationwide at no extra charge. Please keep the exact amount ready — couriers rarely carry change.
Tracking
As soon as the parcel is scanned we add the tracking number to your order. You can see it on the order page in your dashboard, and we message it to you on WhatsApp.
If tracking has not moved for two working days, message us and we will chase the courier ourselves.
International orders
We ship outside Pakistan case by case. Message us with your city and what you want and we will quote the actual courier cost — we do not mark it up.